Bridgepoint At Los Altos

Overview of Staff and Training

We have two full time Licensed Vocational Nurses (LVN) on staff. Our Executive Director / Administrator holds an RCFE from the state of California.

For all staff there is an initial training of approximately 40 hours with ongoing training every month as required by state and country regulations, as well as additional training required by Kisco Senior Living.

Safety and Well-being Measures

We provide emergency pendants for all as well as pull cords in the bathroom, living room, and bedroom for every apartment. We have a front desk concierge, med-techs, and caregivers on site 24/7, two full-time nurses, alarmed exterior door, exterior cameras, and motion sensor lighting. We are compliant with all state and local regulations for emergency plans etc.

Transition Support Services

All residents are visited by community managers within their first week. Our Art of Living Well (Activities) team meets with each new resident and completes an interest survey, goes over the calendar of events and activities, and provides an overview of the community resources, phone numbers, and other contact information. They do a great job connecting residents with similar interests and abilities and folding new residents into the community.

Transportation Services

Yes, on Sundays there is a church shuttle, Mon-Thurs there is transportation within a 7 mile radius of the community with 2 days heading north and 2 days heading south. This is, primarily, transportation to and from medical appointments, but may also include errands. Friday transportation is specifically for errands around the Los Altos Area.

Dining Experience

We provide 3 meals each day in our restaurant-style dining room. There is an extensive menu of items served daily as well a special meal-sized salad each day and two other specials. We also have a bistro where we serve house-made pizzas on Wednesdays and on Friday there is an International Bistro theme with a different country’s cuisine featured each week. There is food available from 7:30 a.m. – 6:45 p.m. each day.

Resident Complaints and Issues

All of our managers, including our Executive Director have an open door policy. We also have a resident council to represent resident concerns, as well as a weekly Town Hall meeting where our Executive Director meets with residents every Monday to discuss any questions or concerns they may have. By the end of the week an email update is sent, as well as a printed message from our Executive Director, providing an update on progress of these concerns. We keep our list of complaints short and are very proactive in solving problems here at BridgePoint.

Cost of Living

FLOOR PLANS AND RATES: There are many floor plans to choose from, ranging from studio to 2 bedrooms, each with patio or balcony, with basic service rates starting at $5,000/month. Floor plans are available on our website.

Monthly starting rates for December 2023:

• Studio A $5,000
• Studio B $5,100
• Studio C (Alcove) $6,400
• 1 Bedroom $7,500
• 1 Bedroom / 2 Bath $9,100
• 1 Bedroom / 1 Bath with washer & dryer $11,500
• 1 Bedroom / 1 Bath with office $12,000
• 2 Bedroom / 2 Bath $12,800

2nd person fee $1,600.

There is a One-time community fee. The amount of the community fee is dependent upon the apartment selected.

• Studio Community Fee $7,500
• One bedroom and larger: $10,000 or equal to one month’s rent, whichever is greater

For all residents, this base price includes emergency pendant, all day dining in our restaurant, weekly housekeeping, linen and laundry service, all utilities, including cable, telephone, and WiFi, scheduled transportation, access to our resident computer center, programs, lectures, classes, outings, events.

Scheduled transportation is drop off and pick up only (Available for appropriate residents - no escort provided)

Reserved Parking is available at $50/month.

Hair and Nail Salon services are available by appointment. Pricing is set by salon operator.

CARE AND COSTS: For residents requiring assistance, care services are available, starting at $930/month, and are based on a physician’s report and assessment with a nurse. Services may include assistance with bathing, dressing, grooming, escort to dining and activities, help with incontinence and with bathroom activities, medication management, and other activities of daily living.

Levels of Care:

• Level 1 $930
• Level 2 $1750
• Level 3 $2700
• Level 4 $3450
• Custom level $3650 + $15 a point.

Communication with Resident's Families

Our Assisted Living Director (ALD) oversees all the care plans and the overall well-being of our residents. The entire BridgePoint team keeps an eye on residents, so care givers, med techs, dining servers, activity assistants, and any other member of the team will speak up if something does not seem right. We all have access to our ALD and can communicate concerns to her. She or another member of the care or management team will reach out to family as appropriate. We are also happy to check on residents at any time if a family member has a concern.

Short-term or Respite Stays

We have a 60 day minimum stay here at BridgePoint. This works like any move into the community with a partial refund of the community fee if the move out takes place within 90 days. Rental furniture is available at $1,000/month and care costs are added to the base rent. Base rate is determined by the apartment selected.

Pet-friendly Community

Yes! We even have an enclosed dog park and we host a monthly “Yappy Hour” where residents and families gather on the front patio with their furry companions. Our pet fee is $100/month.

Waitlist Information

We currently have a wait list for 2 bedroom and Studio C apartments. The other floor plans are available.