Benton House Of Raymore

Introduction

Are you looking for placement of a loved one or do you have an active referral you would like to discuss? I would like to understand if you have a need for our services or if you are collecting data for another reason?

Our Professional Staff and Training

Could you provide an overview on the types of professionals on your staff and the training they undergo at your facility? We employ caregivers with the following credentials: Resident Assistants, Certified Nursing Assistant, Certified Medication Technician, Licensed Practical Nurse.

Safety and Well-being Measures

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents? We have staff 24 hours a day to provide general safety to our residents and monitor their conditions. I can be more specific if you have a specific question or diagnosis.

Transitioning into the Community

Do you offer any resources or support services to aid residents' transition into the community? We can help our residents transition back into the community utilizing the resources of the residents and community. We also have several 3rd party contracts we could utilize.

Transportation Services

Do you offer transportation services for residents? We can provide transportation with our schedule.

Dining Experience

Could you tell me a little about your dining experience? We provide 3 meals per day by our Chef. We normally receive very positive feedback from our residents and families. We provide a Restaurant-style dining experience.

Handling Complaints and Issues

What is the process that takes place if a resident has a complaint or an issue they want addressed? We normally investigate and resolve the best way possible.

Communication with Families

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being? We communicate with our families by phone, email, and even text message. We speak with families during routine care plan meetings, upon significant change of condition, and anytime our residents/family's request.

Short-term or Respite Stays

Do you all offer short-term or respite stays? How much does this cost? YES

Pet-Friendly Community

Are you all a pet-friendly community? YES

Waitlist Information

Do you guys currently have a waitlist? YES

Vaccination Services

Are residents able to get Covid vaccination and flu vaccinations in the community? YES

Aging in Place

Are residents able to age in place? YES