Benchmark At Hanover

Overview of Our Staff and Training

We have a diverse team comprising Nurses, Med techs, CNAs, dining, housekeeping, and management staff. All members are trained in Memory Care, with ongoing training throughout the year to ensure the highest level of care.

Safety and Well-being Measures

We conduct regular checks on residents throughout the day and offer various levels of care. While we have many independent residents, our comprehensive program ensures everyone's safety and well-being.

Transitioning into the Community

New residents have a pre-move-in meeting with our team and are assigned a CNA to help them settle in. We facilitate dining companionships with like-minded residents and host a new resident social every month to foster community integration.

Transportation Services

We provide transportation for doctor appointments on Tuesdays and Thursdays, banking and shopping on Fridays, and organize outings throughout the week.

Dining Experience

Our restaurant-style dining offers a full menu and daily specials for breakfast, lunch, and dinner. Dining is available from 8:30am to 6pm, with a variety of hot options, salads, sandwiches, and breakfast items all day.

Addressing Complaints and Issues

Residents can meet with the relevant department head to resolve any issues, facilitated by our pre-move-in meeting process.

Cost of Living

The cost varies depending on whether the resident is in Independent Living, Assisted Living, or Memory Care. Specific details can be provided upon request.

Communication with Residents' Families

We adhere to HIPAA regulations and require written consent to communicate with family members, tailored to the resident's preferences and their level of care.

Short-term or Respite Stays

Availability and cost depend on the level of care required. Please contact us for more information.

Pet-Friendly Community

We welcome pets under 25 pounds.

Waitlist Information

As a relatively new community, we are 90% full but have availability for One Bedrooms and studios.

Vaccinations

Residents can receive Covid and flu vaccinations within the community.

Aging in Place

Yes, residents can age in place in our community. We invite you to visit for a tour to experience our welcoming environment and learn more about what we offer.