Autumn Care Of Fayetteville

Room Rates Update

Starting in January, the rates for accommodations will be as follows:

• Private rooms: $288.00 per night
• Semiprivate rooms: $276.00 per night

Professional Staff and Training

We have RN and CNA that are certified licenses through the state of North Carolina. They also go through monthly training through our corporate company (Saber health). They also go through yearly Skills Fairs to keep up with their skills that are required to work for our company. PT, OT, and Speech staff are certified and led by our specialized PT director. We have a certified Social Worker that have years of college and experience with social services. Our dietitian is as well certified and registered through the state. We have an activity director and an assistant that is trained by our company to run wonderful activities for the patients. Our Medical Director specialized in geriatric medicine and her NP works under her at CFV Senior Health Services.

Safety and Well-being Measures

We have a fall prevention program that we utilize. It starts before the patient gets there with our prefall assessment. We identify the risk for a fall before the patient comes in the door. Patients are constantly rounded on by the nursing staff and department heads that are assigned to the patient hallway. We also can identify any other safety concerns on the patient and place precaution measures on the patient.

Transition Support Services

We have a social worker that can assist the patient in transitioning to the facility. We have a program that is called PATH and that is also used to establish the patients' needs.

Transportation Services

We do transport our own patients and we also have a backup transportation. Short term patients only get transportation to the appointments that brought them to the facility. Long term patients we transport to all their appointments.

Dining Experience

Two ways that patient can dine at the facility are as follows:

1. Patient is able to go to the dining hall and eat with the community. Staff is with the patient in the dining hall when the patient is eating.
2. Patient can eat in their rooms with a bedside table if they choose not to go to the dining hall or are unable to go.

Resident Complaints and Issues

We have a process for filing a complaint/grievance. It starts by letting the nurse know of the complaint then they will come and let the department head know that the patient or family have a concern. The Department then comes and writes the concern on a grievance form. Once the concern is written up, the forms are then given to the Director of Nursing or Administrator. The concern is then brought up in our meetings for discussion and a resolution is decided.

Cost of Living

Long term – Private room $288.00, Semiprivate $276.00 a night starting January 1, 2024. Medicaid can pay for long term only if the patient qualifies for long term. Short term is covered by insurance unless insurance ends the patient services. Then Private pay is applied. Medicare is different if the patient uses up the first 20 free days then patient goes copays it will be $204.00 set by Medicare for the last 80 days.

Communication with Residents' Families

Short term patients have to provide their own means of communication like a cellphone. Families can call the facility to get up with the patient. Long term patient have the option in getting a landline but it is the family responsibility to contact Centurylink for the installation. Our staff are really good about keeping the family updated especially when you call and ask.

Short-term or Respite Stays

Yes, we do offer short term but the patient has to have a skilled need to use their insurance and have a qualifying hospital stay first. We do offer respite care it is the same process as long term and it is at the same rates that I have already given you above.

Pet-Friendly Community

We do allow pets in the building. The policy on pets is that the pet has to have all the shots updated and a shot record has to be submitted to the billing office to be put on file. Pets must be on a leash at all times and it is the family's responsibility to clean up after the pet while the pet is inside and outside the campus.

Vaccinations

We offer all the shots that the patient will need, as long as the patient or family member consents for the patient to receive the shot.

Aging in Place

Yes, our residents are mostly geriatric patients. They do age in place. We currently have a waitlist in the facility. Patients do not be put on the waitlist until the following have been submitted to the facility and reviewed: Adult FL2, History and Physical from Primary Care MD, and Medication list.