Arden Courts Of Richmond

Overview of Our Staff and Their Training

Our Care team consists of Caregivers, Nurses (LPN’s), and medical technicians. All of our caregivers are certified (PCA, CNA). Although not required by the state, we also have a Licensed Social Worker. In addition, we have a Physician (medical director), Geriatric psychiatrist, Dermatologist, Podiatrist, and Dentist who all come to our community to care for our residents. All of our staff receive specialized Dementia training to care for our residents.

Safety and Well-being Measures

Our community is secured by two double doors that require a secure code to exit. In addition, our courtyard is secured by a 7-foot locked gate.

Support Services for Transition into the Community

Yes, we have partnered with a personal care agency that provides one-on-one care for your loved one during their first few weeks of stay. In most cases, this is covered by your loved one’s Medicare insurance, saving on out-of-pocket expenses. In addition, your loved one’s assigned caregiver will be extra hands-on to ensure a smooth transition to the community. Before admission, we have you complete a Resident biography that helps us better understand the needs of your loved one. The care team utilizes this to make sure their experience is a positive one.

Transportation Services

No, we do not offer transportation for medical appointments, however, we have a list of trusted transport companies that provide this service at a reasonable cost.

Dining Experience

We have four cottages, with four separate dining areas, creating a more home-like experience while dining. I invite you to come in with your loved one and have lunch on us!

Addressing Complaints or Issues

Residents can notify their caregiver or nurse, or any member of the leadership team. Our executive director has an open-door policy. If you would like to make an anonymous complaint, you are welcome to do so utilizing our suggestion box.

Cost of Living

We start at $7,000 monthly, all inclusive.

Communication with Families

I can better explain this during a tour. Our resident families have regular communication with not only our Nursing team but also our Activities Director and Food Services Director, depending upon the need. When are you available to visit?

Short-term or Respite Stays

Yes, $350 a day.

Pet-Friendly Community

Yes, we have adopted 3 cats that are here every day during the day. They remain in our general store. We also have lots of staff and currently, family members bring their dogs as well.

Waitlist

Yes, we are currently at capacity but anticipate availability at the beginning of August. When are you looking to move and make a decision?

Covid and Flu Vaccinations

Yes, absolutely!

Aging in Place

Great question, Yes we also have a couple preferred hospice company when it comes time for that level of care.