Alliance Health At Marina Bay

Overview of Our Staff and Training

Our team comprises a diverse range of professionals including Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA), Social Services, Activities professionals, Housekeeping, Food Service Department, Rehabilitation Staff (Physical Therapists, Occupational Therapists, Speech-Language Pathologists, Outpatient Services), Maintenance, Reception, Dieticians, and Medical Records personnel. All staff members undergo a general orientation and dementia training, in addition to annual education to ensure the highest standards of care and expertise.

Safety and Well-being Measures

To ensure the safety and well-being of our residents, we implement several measures including orientation and annual education for our staff. Our facility's doors lock at night for the overnight shift, and we conduct routine facility safety/environmental rounds.

Transition and Support Services

While we do not have a formal program for transitioning residents into the community, our Social Services Department provides supportive services. We also offer contracted psychiatric services, including one-on-one psychosocial visits as ordered by a physician.

Transportation Services

Our facility does not directly provide transportation services. However, we share a recreation van with another center for outings and use Coastal Ambulance and Wheelchair van services for booking transportation when residents cannot be transported by family. Fees may apply.

Dining Experience

We offer weekly menus with a main meal and an alternate choice for lunch and dinner. Our dietician, along with the dietary department, meets with residents to review their likes and dislikes, ensuring a personalized dining experience.

Addressing Complaints and Issues

Residents can submit a grievance form to address any complaints or issues. These forms are available on all units, and there is a drop box in the front lobby for anonymous submissions.

Cost of Living

For private pay residents, payment is required 30 days in advance. Specific rates are provided below.

Communication with Residents' Families

We maintain open communication with residents' families through 48-hour meetings upon admission, discharge planning meetings, family meetings as needed, quarterly and annual care plan meetings, and meetings upon request or any change in status.

Short-term or Respite Stays

We offer short-term or respite stays at the same private pay rate previously mentioned.

Pet-Friendly Community

Pet visits with updated vaccinations are encouraged for friendly animals, although residents cannot have pets live with them at the facility.

Vaccinations

Covid and flu vaccinations are regularly offered and encouraged for all residents.

Aging in Place

Residents are able to age in place. Should a private-paying resident deplete their funds, we assist in the process of applying for MassHealth prior to the funds running out. We can refer out to a consultant to assist with this for a fee. Currently, we do not have a waiting list.